RETURNS POLICY

Bespoke items or items ordered in specially are non-refundable.

Please inform us of your intention to return an item by email at enquiries@catherinehaddon.co.uk

Goods must be received by us within 14 days of receipt, all returns are sent at the expense of the customer. Items must be in their original, unused condition and returned in original packaging.

Once an item is received it will be assessed, if the return is accepted a refund will be issued of the full amount after deducting the initial post and packing costs.